Privacy Policy

We use Vercel Inc., USA, to host our website. Technical data, including IP address, request time, requested URL, and browser and device information, is processed to deliver and secure the website.

The legal basis is Art. 6(1)(f) GDPR. Our legitimate interest is operating a reliable and secure website. Runtime logs are retained for one day, unless relevant records are needed to investigate a security incident.

When you contact us or use our forms, we process the information you provide, including contact details, company information, product interests and messages, to handle your request. We also process account and authentication data to send invitations and manage secure platform access.

The legal basis is Art. 6(1)(b) GDPR where necessary for a contract with you or steps you request before entering into one. Otherwise, we rely on Art. 6(1)(f) GDPR for our legitimate interests in responding to enquiries, managing business relationships and securing access.

Required information is identified in our forms. Without it, we may be unable to handle your request or provide access.

Enquiry data is deleted when the request and related follow-up are complete. Account data is retained for as long as needed to manage your account. Longer retention may apply where required by law or necessary for legal claims.

With your consent, we use your email address and selected interests to send requested waitlist updates, invitations or product notifications. The legal basis is Art. 6(1)(a) GDPR.

You can withdraw consent by emailing support [at] telescope.energy or using an unsubscribe option in our messages. We remove your registration when consent is withdrawn or the notification purpose ends. Limited records may be retained where necessary to document consent or respect your unsubscribe request.

We use Vercel for hosting, Convex for backend and database services with our database hosted in Ireland, Clerk for authentication and invitation emails, and Slack for internal notifications containing relevant enquiry data. We use PostHog for analytics as described below.

These providers process data under applicable data processing agreements. Processing may take place outside the European Economic Area, including in the United States. Applicable transfer safeguards include EU Standard Contractual Clauses and adequacy decisions, including the EU–US Data Privacy Framework where applicable.

Details of these safeguards are available in the agreements for Vercel, Convex, Clerk, Slack and PostHog.

We use necessary cookies or similar storage for authentication and to remember your privacy choice. Your privacy choice is stored for 180 days. Necessary storage is based on § 25(2) No. 2 TDDDG. Related personal-data processing relies on the account-related legal bases above or our legitimate interest in respecting your privacy choice under Art. 6(1)(f) GDPR.

With your consent, we use PostHog Inc., USA, to analyse and improve website usage. We use PostHog Cloud EU, with analytics data hosted in Frankfurt, Germany.

PostHog processes page views, selected interactions, timestamps, referring websites, browser and device information, and pseudonymous visitor identifiers. It uses a first-party cookie with a lifetime of 180 days. For signed-in users, events are associated with a pseudonymous account ID. IP addresses are discarded before analytics events are stored. Analytics data is deleted after one year.

The legal basis is Art. 6(1)(a) GDPR and § 25(1) TDDDG. Analytics starts only with your consent. You can withdraw consent at any time through Cookie settings.

Subject to the applicable legal requirements, you may request access to, correction or deletion of your personal data, restriction of processing and data portability.

You may object to processing based on legitimate interests for reasons relating to your particular situation, and to direct marketing at any time.

You may withdraw consent at any time without affecting the lawfulness of processing before withdrawal.

To exercise your rights, email support [at] telescope.energy.

You have the right to complain to a data protection supervisory authority.